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Special topics: DOE or Taguchi, catapults with noise Design of experiments in service, using  “choice cards”. FMEA , Titanic and brick production Statistical process control, always OCAP first Projectselection with Theory Of Constraints, TOC Simplified EFQM / Baldrige audit, in 15 minutes per process.
Master Greenbelt Lean Process Project Booklet Mature Paper factory Foreman Tweak Project choice Special skills